Welcome to Adix Safety Net (operated by Adix Safety Solutions, a leading provider of high-quality safety nets, marine safety products, rope ladders, life jackets, industrial ropes, and related safety equipment in India. By accessing or using our website https://adixsafetynet.com and any related services (collectively, the “Platform”), you agree to these Terms and Conditions. If you do not accept any part of this Agreement, please discontinue use immediately.

Introduction

Adix Safety Solutions is committed to supplying reliable, high-quality safety products that protect lives and assets across construction, marine, industrial, and agricultural sectors. These Terms and Conditions govern your use of our Platform, describe the rights and obligations between you (“you,” “your,” “User”) and Adix Safety Solutions(“we,” “our,” “us”), and set out the legal framework under which we operate.

Eligibility

You must be at least eighteen (18) years old and capable of entering into a binding contract under Indian law to place orders on our Platform. By placing an order, you represent and warrant that you meet this eligibility requirement.

Product Descriptions and Pricing

We strive to provide accurate descriptions, specifications, and images of our products, including safety nets, rope ladders, life jackets, fall arresters, boiler suits, and industrial ropes. All prices are listed in Indian Rupees (INR). However, slight variations in color, texture, or appearance may occur due to photography or display settings. We reserve the right to correct any errors in product information, pricing, or availability and to cancel any orders placed at incorrect prices.

Ordering and Payment

Once you place an order and complete payment, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order. Acceptance occurs only when we dispatch the products and send you a shipping notification. We accept payments through bank transfer, UPI, and other available digital payment methods. By submitting payment information, you warrant that you are authorized to use the chosen payment method.

Shipping and Delivery

We ship across India through reliable courier partners. Estimated delivery timelines shown at checkout are approximate and may vary based on location, stock availability, or unforeseen circumstances. You will receive tracking details once your order is dispatched. Additional charges for re-delivery due to incorrect address details provided by you will be your responsibility.

Returns, Exchanges, and Refunds

Please refer to our separate Exchange & Replacement Policy and Shipping Policy for detailed terms regarding returns, exchanges, and refunds. Due to the critical safety nature of our products, most items are non-returnable unless they are defective, damaged, or incorrect upon delivery. All returns are subject to inspection and prior approval.

Intellectual Property

All content on the Platform—including logos, text, images, product descriptions, and design elements—is the intellectual property of Adix Safety Solutions or its licensors. You may not reproduce, modify, distribute, or commercially exploit any content without our prior written consent.

User Conduct

You agree to use the Platform only for lawful purposes and in compliance with these Terms. You must not engage in any activity that could harm the Platform, interfere with other users, or violate any applicable laws. Misuse of the Platform may result in account suspension or termination and, where appropriate, legal action.

Limitation of Liability

To the maximum extent permitted by law, Adix Safety Solutions shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform or any products purchased. Our total liability in respect of any claim shall not exceed the purchase price paid for the relevant product.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.

Grievance Officer

In compliance with the Information Technology Act, 2000 and related rules, our designated Grievance Officer can be contacted at:

Email: adengineeringcorporation2019@gmail.com

Changes to These Terms We reserve the right to modify these Terms and Conditions at any time by posting the updated version on the Platform. Your continued use of the Platform after any changes constitutes acceptance of the revised Terms. Please review this page periodically.

Contact Us For any questions or concerns regarding these Terms and Conditions, please contact us at:

Adix Safety Solutions 77, N.S. Road, 1st Floor, Room No-114 Kolkata - 700001, West Bengal, India

Email: adengineeringcorporation2019@gmail.com Phone: +91 9007496444 / +91 9874668941

Thank you for choosing Adix Safety Solutions. We are dedicated to providing you with high-quality safety products and a secure, transparent shopping experience.